In this episode, Jennifer and Steve dive into the emotional and strategic sides of real estate. They discuss how combining hard market data with empathy creates a seamless client experience. From the first meeting to staging, paperwork, and post-sale support, the team shares how collaboration and trust make all the difference. Whether you’re buying, selling, or supporting clients, this conversation is packed with insights on communication, teamwork, and building long-term relationships in real estate.
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0:22 – Intro
1:10 – How different roles enhance the client experience
2:30 – Emotional side of buying and selling a home
6:00 – Behind-the-scenes team coordination
9:00 – Dealing with high-emotion moments in the process
13:20 – The importance of mutual respect and reliability
15:30 – Providing backup and extra sets of eyes
16:30 – Navigating client concerns and offering solutions
17:30 – Why strong relationships matter more than transactions
18:19 – Outro/recap
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In 2011, Ariel Kormendy and Adrian Trott formed The Kormendy Trott Team, now often referred to as KT (thanks to our logo!). The foundation of KT is built on providing unmatched value and attention to detail in everything we do. From our ever-expanding, comprehensive list of exclusive services to our expertly trained team, you will receive the highest level of care throughout your entire real estate journey.
Originally a team of two in Milton, Ontario, the KT Team has grown into a large team of exceptional REALTORS®, a client-care department, and now includes KT media, KT Commercial and KT Property Management to provide our clients with a complete lineup of genuine, professional, and proven services across Halton Region, Peel Region and the surrounding Regions within the Greater Toronto Area.
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