The Side of Real Estate That No One Talks About

Content

In this episode, Jennifer and Steve dive into the emotional and strategic sides of real estate. They discuss how combining hard market data with empathy creates a seamless client experience. From the first meeting to staging, paperwork, and post-sale support, the team shares how collaboration and trust make all the difference. Whether you’re buying, selling, or supporting clients, this conversation is packed with insights on communication, teamwork, and building long-term relationships in real estate.

************************

0:22 – Intro

1:10 – How different roles enhance the client experience

2:30 – Emotional side of buying and selling a home

6:00 – Behind-the-scenes team coordination

9:00 – Dealing with high-emotion moments in the process

13:20 – The importance of mutual respect and reliability

15:30 – Providing backup and extra sets of eyes

16:30 – Navigating client concerns and offering solutions

17:30 – Why strong relationships matter more than transactions

18:19 – Outro/recap

************************

Want more real estate podcast discussions?

Watch it HERE⁠

Listen to it HERE⁠

Catch clips and highlights of the show HERE⁠

************************

Our Social:

Instagram


YouTube⁠


Facebook⁠

Twitter⁠

Spotify⁠

LinkedIn⁠

Pinterest⁠

TikTok⁠

************************

In 2011, ⁠Ariel Kormendy⁠ and ⁠Adrian Trott⁠ formed The Kormendy Trott Team, now often referred to as KT (thanks to our logo!). The foundation of KT is built on providing unmatched value and attention to detail in everything we do. From our ever-expanding, comprehensive list of exclusive services to our expertly trained ⁠team⁠, you will receive the highest level of care throughout your entire real estate journey.

Originally a team of two in Milton, Ontario, the KT Team has grown into a large team of exceptional REALTORS®, a client-care department, and now includes KT media, KT Commercial and KT Property Management to provide our clients with a complete lineup of genuine, professional, and proven services across Halton Region, Peel Region and the surrounding Regions within the Greater Toronto Area.

We’d appreciate it if you’d subscribe and follow us for behind-the-scenes footage, real estate tips, industry secrets,exclusive listings, The Real Estate Podcast, and more!

COMMENTS

HOSTS

Chris Behie

After buying and selling several homes with The KT Team, Chris knew he had to be part of it. A top performer at Toyota Canada for years, he shifted gears to real estate and hasn’t looked back. Known for his sharp communication, negotiation skills, and down-to-earth approach, Chris helps clients navigate the buying and selling process with confidence—especially families juggling busy home lives like his own. When he’s not closing deals, you’ll find him in Milton chasing adventures (and his two boys).

Steve Bruman

Steve Bruman is a Milton real estate agent known for his standout service, quirky humour, and endless patience—especially with first-time buyers and seniors. ASA-certified and a proud empty-nester, Steve brings energy, experience, and a personal touch to every real estate journey.

Robin Dasilva

Robin Dasilva is a trusted REALTOR® serving Milton and the surrounding area. Known for clear communication and steady guidance, she helps clients navigate every stage of the buying and selling process with confidence. Through her writing, Robin also shares practical insights and real-world experience to help homeowners make informed real estate decisions.

No hosts assigned to this podcast.

GUESTS

Jennifer Goncalves

Jennifer Goncalves

Our incredible Client Care Manager, Jennifer has been with KT since 2018 and is a huge part of getting everything done! When she's not making the office laugh, or helping out with preparing listings and coordinating everything, you can find her snuggled up with her mini pony (dog), beau and husband!

Email: [email protected]

Phone: (905) 514-1335

Steve Cecchetto

Steve Cecchetto

Steve is a top-notch broker who handles both residential and commercial real estate deals with ease. He is a huge Milton Menace fan, bringing the same passion he shows in the stands to every real estate deal he closes. When he’s not making the perfect match between buyers and properties, you’ll find Steve kicking back with his wife and their dog, Mable.

Email: [email protected]

Phone: 905-299-5047

Open House Terms & Privacy Agreement

for KT Open Houses

  1. 1. Visitor Etiquette

    To help protect our client’s property and maintain a respectful and safe environment, all visitors are required to follow these guidelines unless otherwise directed by a representative of the Kormendy Trott Team:

    • Footwear: Please remove footwear upon entry.
    • Washroom Facilities: Please refrain from using washroom facilities unless permission has been provided.
    • Personal Belongings and Furniture: Please do not touch personal belongings or open furniture that is not included in the sale, including dressers, media consoles and other free-standing furniture.
    • Food and Beverages: Outside food and beverages are not permitted inside the property.
    • Furniture: Please refrain from sitting or lying on furniture.
    • Pets: Pets are not permitted inside the property.
    • Children: Parents and guardians are responsible for ensuring that children follow these guidelines.

    2. Visitor Registration and Safety

    To help protect our client’s property, personal belongings and the safety of our team members, all visitors are required to provide accurate and complete contact information before entering the property.

    Your information may be retained as an internal record of attendance and used to contact you regarding this property, your visit and related real estate opportunities that may reasonably be relevant to your inquiry.

    3. Digital Communications and Follow-Up

    After registering, you may receive a text message or email containing information about this property, related listings, future open houses and relevant real estate opportunities.

    Where required, these communications will include identification information and an unsubscribe mechanism. You may withdraw your consent or opt out of future promotional communications at any time by using the unsubscribe link included in an email, replying STOP to an applicable text message or contacting us directly.

    4. Website Analytics and Relevant Advertising

    If you visit our website, we may use cookies, pixels and similar technologies to understand website activity, measure advertising performance and show relevant advertising on platforms such as Google, Facebook and Instagram.

    For more information about our use of analytics, cookies and advertising technologies, and the choices available to you, please review our Privacy Policy.

    5. Privacy and Data Protection

    We may use trusted service providers to operate our website, manage customer relationships, deliver communications, analyze performance and support our advertising activities.

    We do not sell your personal information. Personal information is handled in accordance with our Privacy Policy and applicable privacy laws.

    6. Acknowledgement

    By submitting this form, you acknowledge that you have read, understood and agreed to these Open House Terms & Privacy Agreement. You agree to follow the visitor etiquette guidelines and any reasonable instructions provided by our team during your visit.

    KT Realty
    229–336 Bronte Street South
    Milton, ON L9T 7W6
    [email protected]
    1 (800) 617-0090